Step 1. Account Setup
If you do not have an account with Twilio yet, create an account here. Twilio also provides a WhatsApp sandbox which you can use to test. To setup your WhatsApp account you can refer to Twilio’s set of guides here.
Step 2. Twilio Integration in Raven
|Twilio Account SID. You can find it here.|
|Twilio Account Token. You can find it here.|
|This must be a Twilio phone number that you own. Create one here.|
Step 3. Delivery Reports
There is no additional configuration required to setup delivery reports. Raven manages the delivery callback internally for Twilio.
Raven supports sending both Session messaging (User initiated) and Template messaging (Business initiated). Support for handling incoming messages for session messaging is coming soon.
You can control access by specifying Raven’s IP address, or make sure Raven’s IP addresses are whitelisted and not blocked.
IPs: 188.8.131.52, 184.108.40.206