Guide on how to add Exotel Voice Integration
Step 1. Account Setup
If you do not have an account with Exotel yet, follow the steps here. You would have to buy a new number (Exophone) to make the voice calls. Follow the steps here, to get your number. Also, you can use the default number provided by Exotel for testing.
Step 2. Exotel Integration in Raven
|API Key (username). Find your API credentials here.|
|API Token (password). Find your API credentials here.|
|Your Caller Number. On the Exotel dashboard, navigate to Admin > Exophones to get this.|
|Account SID. Find your API credentials here.|
|Default is Singapore. If the Exotel Account URL is my.in.exotel.com then select India. More details here|
Step 3. Delivery Reports
There is no additional configuration required to setup delivery reports. Raven manages the delivery callback internally for Twilio.
You can control access by specifying Raven’s IP address, or make sure Raven’s IP addresses are whitelisted and not blocked.
IPs: 184.108.40.206, 220.127.116.11
If you are facing issues with this integration or find something missing, please write to us at firstname.lastname@example.org.