> ## Documentation Index
> Fetch the complete documentation index at: https://docs.raven.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# ValueFirst WhatsApp

> Guide on how to add ValueFirst WhatsApp Integration

### Step 1. Account Setup

1. If you do not have an account with ValueFirst yet, you will have to create an
   enterprise account by contacting their support
   [here](https://www.vfirst.com/say-ahoy). If you choose an enterprise account,
   their support team will help you with the whole setup process. In brief,
   below are the steps that would be required -

* You would need a verified Facebook Business Manager account. To create a FB
  Business Manager account, refer to the
  [Facebook's guide on creating a business manager account](https://www.facebook.com/business/help/1710077379203657?id=180505742745347)
  and then
  [verify your account](https://www.facebook.com/business/help/2058515294227817?id=180505742745347).
* You will need a
  [unique phone number](https://developers.facebook.com/docs/whatsapp/phone-numbers)
  and a
  [display name](https://developers.facebook.com/docs/whatsapp/guides/display-name/)
  to be registered with WhatsApp.
* Fill your Business details in Gupshup. They will then create a WA business
  account with Facebook, which may take upto 7 days.
* Next, you need to approve Gupshup to send messages from your WhatsApp business
  account on behalf of your business. Check
  [how to approve this request](https://www.facebook.com/business/help/524220081677109?id=2129163877102343).

### Step 2. ValueFirst Integration in Raven

| Keys       | Details                                                                                                                                                   |
| ---------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `Username` | Account number provided by Enterprise SMS ValueFirst.                                                                                                     |
| `Password` | Password provided by ValueFirst for authentication of username .The password must be the same as used to log on to the Enterprise SMS ValueFirst website. |
| `From`     | Phone number with country code or name. The Sender should be approved from WhatsApp.                                                                      |

***

### Step 3. Delivery Reports

Follow the steps to setup delivery reports:

There is no additional configuration required to setup delivery reports. Raven
manages the delivery callback internally for ValueFirst.

<Info>
  Raven supports sending both Session messaging (User initiated) and Template
  messaging (Business initiated). Support for handling incoming messages for
  session messaging is coming soon.
</Info>

### Advanced

**IP Whitelisting**

You can control access by specifying Raven's IP address, or make sure Raven's IP
addresses are whitelisted and not blocked.

IPs: 65.2.109.100, 65.2.58.233

### Links

* [ValueFirst Website​](hhttps://www.vfirst.com/)
* [ValueFirst Console](https://www.gupshup.io/developer/messaging-api)

<Info>
  If you are facing issues with this integration or find something missing, please
  write to us at [support@ravenapp.dev](mailto:support@ravenapp.dev).
</Info>