> ## Documentation Index
> Fetch the complete documentation index at: https://docs.raven.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Twilio Voice

> Guide on how to add Twilio Voice Integration

### Step 1. Account Setup

If you do not have an account with Twilio yet, create an account
[here](https://www.twilio.com/docs/usage/tutorials/how-to-use-your-free-trial-account).
The setup will also guide you to get a caller number to make voice calls.

### Step 2. Twilio Integration in Raven

| Keys          | Details                                                                                                                                                                                                        |
| ------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `Account SID` | Twilio Account SID. You can find it [here](https://www.twilio.com/login?g=%2Fconsole%3F\&t=2b1c98334b25c1a785ef15b6556396290e3c704a9b57fc40687cbccd79c46a8c).                                                  |
| `Auth Key`    | Twilio Account Token. You can find it [here](https://www.twilio.com/login?g=%2Fconsole%3F\&t=2b1c98334b25c1a785ef15b6556396290e3c704a9b57fc40687cbccd79c46a8c).                                                |
| `From`        | This must be a Twilio phone number that you own. Create one [here](https://www.twilio.com/login?g=%2Fconsole%2Fphone-numbers%2Fsearch%3F\&t=a3134facff1edad5ee8c40d35c3a85606f3a8f8a2dfeb64c6f4aedcf3f06da20). |

### Step 3. Delivery Reports

There is no additional configuration required to setup delivery reports. Raven
manages the delivery callback internally for Twilio.

<Info>
  Raven supports sending both Session messaging (User initiated) and Template
  messaging (Business initiated). Support for handling incoming messages for
  session messaging is coming soon.
</Info>

### Advanced

**IP Whitelisting**

You can control access by specifying Raven's IP address, or make sure Raven's IP
addresses are whitelisted and not blocked.

IPs: 65.2.109.100, 65.2.58.233

### Links

* [Twilio Website​](https://www.twilio.com/)
* [Twilio Voice Documentation​](https://www.twilio.com/docs/voice)
* [Twilio Console](https://www.twilio.com/login?g=%2Fconsole%3F\&t=2b1c98334b25c1a785ef15b6556396290e3c704a9b57fc40687cbccd79c46a8c)

<Info>
  If you are facing issues with this integration or find something missing, please
  write to us at [support@ravenapp.dev](mailto:support@ravenapp.dev).
</Info>