> ## Documentation Index
> Fetch the complete documentation index at: https://docs.raven.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Exotel Voice

> Guide on how to add Exotel Voice Integration

### Step 1. Account Setup

If you do not have an account with Exotel yet, follow the steps
[here](https://support.exotel.com/support/solutions/articles/105436-what-is-the-registration-process-).
You would have to buy a new number (Exophone) to make the voice calls. Follow
the steps
[here](https://support.exotel.com/support/solutions/articles/3000010956-how-do-i-procure-a-new-exophone-),
to get your number. Also, you can use the default number provided by Exotel for
testing.

### Step 2. Exotel Integration in Raven

| Keys                | Details                                                                                                                                                                                                                                  |
| ------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `API Key`           | API Key (username). Find your API credentials [here](https://support.exotel.com/support/solutions/articles/3000023019-how-to-find-my-api-key-api-token-account-sid-and-subdomain-).                                                      |
| `API Token`         | API Token (password). Find your API credentials [here](https://support.exotel.com/support/solutions/articles/3000023019-how-to-find-my-api-key-api-token-account-sid-and-subdomain-).                                                    |
| `Exophone` (Sender) | Your Caller Number. On the Exotel dashboard, navigate to Admin > Exophones to get this.                                                                                                                                                  |
| `Account SID`       | Account SID. Find your API credentials [here](https://support.exotel.com/support/solutions/articles/3000023019-how-to-find-my-api-key-api-token-account-sid-and-subdomain-).                                                             |
| `Region`            | Default is Singapore. If the Exotel Account URL is my.in.exotel.com then select India. More details [here](https://support.exotel.com/support/solutions/articles/3000023019-how-to-find-my-api-key-api-token-account-sid-and-subdomain-) |

***

### Step 3. Delivery Reports

There is no additional configuration required to setup delivery reports. Raven
manages the delivery callback internally for Twilio.

### Advanced

**IP Whitelisting**

You can control access by specifying Raven's IP address, or make sure Raven's IP
addresses are whitelisted and not blocked.

IPs: 65.2.109.100, 65.2.58.233

### Links

* [Exotel Website​](https://exotel.com/en/)
* [Exotel Voice Documentation​](https://developer.exotel.com/api/make-a-call-api)
* [Exotel Console](https://id.accounts.exotel.com/u/login/identifier?state=hKFo2SB5VjE0Z05FX2dlUDcwWXM3MVlsNGhYQ0NmWFRXOEQyeqFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIFlZMnZQd3lyWHhCdlc4a0o2WDdsVE9YbDd6cF9QekxXo2NpZNkgSEVhSnpwMHVmTUxVRHc3ZzIzR1RNYXBxc2p4OFdnMGo)

<Info>
  If you are facing issues with this integration or find something missing, please
  write to us at [support@ravenapp.dev](mailto:support@ravenapp.dev).
</Info>